Court and government messaging that actually moves the numbers.
Court chatbots, government chatbots, and court text messaging — built for clerks, courts, and agencies who measure results.
Serving Georgia courts and agencies since 2014 · WCAG 2.2 AA · Integrated live chat and helpdesk.
%
Juror appearance rate
Opt-in jurors, Gwinnett County (full rollout 2016)
%
Traffic citation closure
Cook County Probate — chatbot + pre-trial reminders
Chatbot conversations, 2025
~19% escalated to live agents for human assistance
%
Surge conversations absorbed
Due to system outage
What we build
Three services, one platform. Court chatbots and government chatbots for the web, and court text messaging (jury, pre-trial, and SMS chatbots) for the phone in every juror’s and defendant’s pocket
Court Chatbot
COURTS & CLERKS
The 24/7 clerk that never sleeps — deployed with Cook County Probate, the Forsyth Clerk of Superior, State & Juvenile Courts, and Fulton County (Clerkette and Maggie). Answers residents on citations, court dates, filings, case status, e-filing, jury duty, garnishments, evictions, notary, and passports. Grounded in your court’s own policies — never gives legal advice. Live-agent handoff during business hours. WCAG 2.2 AA. In 2025, one clerk’s office handled 43,558 chatbot conversations with ~19% escalated to a live person.
Government Chatbot
CITIES, COUNTIES & AGENCIES
The same platform tuned for city hall, county offices, and every department with a phone that won’t stop ringing. Answers residents on permits, business licenses, property taxes, utilities, trash and recycling, elections, parks, code enforcement, public records requests, and 311 service requests. Grounded in your agency’s ordinances, forms, and fee schedules. Live-agent handoff, multilingual, WCAG 2.2 AA
Court Text Messaging
JURY · PRE-TRIAL · SMS CHATBOT
Reach jurors, defendants, and litigants where they already are — no app, no login, no browser required. Jury texting (96% appearance rate for opt-in jurors at Gwinnett County since 2016), pre-trial court date reminders (20-40% fewer failures to appear across a decade of research), and SMS chatbots that use the same knowledge base as your web chatbot. A2P 10DLC registered, TCPA-aware.
One platform, three services, one Georgia-based team building court and government communication tools since 2014. Web chatbots, government chatbots, and court text messaging share the same live-agent handoff and the same NCSC-aligned “legal information, not legal advice” framing.
How we deliver
Built on the stack you already trust
Messaging
For Court Text Messaging only
Twilio-backed SMS/RCS for court text messaging. A2P 10DLC registered brands. Long-code pools sized to court volume. Twilio does not power our web chatbots — those run on the ChatBot + LiveChat + HelpDesk stack.
Chat Stack
Court Chatbot and Government Chatbot
LiveChat + ChatBot (LiveChat Marketplace partner) for the customer-facing web surface, with human handoff to your clerks and support team through HelpDesk.
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Book a Demo
Or reach us directly (404)*******34 · sa***@*****ov.com