According to a May 2026 report from the National Center for State Courts, 85% of users believe chatbots make it easier to navigate court websites, while 60% of courts have seen a direct decrease in staff workload. You’ve likely felt the strain of rising call...
High call volume isn’t a sign of a thriving court; it’s a symptom of a communication framework that’s struggled to keep pace with the digital age. Most clerks spend their days trapped in a cycle of repetitive questions about hearing times and fine...
In 2026, the leading cause of custodial arrests in some states isn’t criminal intent, but rather a simple missed court date that costs taxpayers millions in avoidable incarceration expenses. You’ve likely felt the frustration of a trial schedule collapsing...
What if your court’s most efficient clerk never slept, never missed a call, and could resolve routine inquiries in dozens of languages simultaneously? As we move into 2026, judicial leaders face a mounting backlog and a public that expects instant, digital...
What is a court chatbot? A court chatbot is an automated messaging tool designed to provide information and assistance to court users. It leverages artificial intelligence to answer common queries, streamline processes, and enhance customer service for courts and...
Courts are complex institutions, and navigating procedures can be intimidating for many. Chief Magistrate Judge Cassandra Kirk and the Fulton Magistrate Court in Georgia understand this challenge and have partnered with TextGov to implement a transformative solution:... 