What is a court chatbot? A court chatbot is an automated messaging tool designed to provide information and assistance to court users. It leverages artificial intelligence to answer common queries, streamline processes, and enhance customer service for courts and...
In today’s world, the demand for efficient and accessible public services has never been higher. For court clerks and administrators, balancing the need to provide prompt, accurate information with the constraints of limited resources can be challenging. This is where...
Introduction to Improving Customer Service in Court Clerks’ Office Court clerks’ offices play a critical role in the judicial system, serving as the primary point of contact for the public. Improving customer service in court clerks’ offices can lead to a...
TextGov and Fulton County Collaborate on Innovative COVID-19 Chatbot The partnership between TextGov and Fulton County Goverment has resulted in the development of an innovative COVID-19 chatbot, designed to provide crucial information and services to residents. This...
