Jury Duty – a vital component of the American justice system. Yet, for many, it can be a daunting and confusing experience. Court clerks’ offices often bear the brunt of queries from prospective jurors, ranging from simple questions about dates and dress code to...
Introduction In today’s digital era, integrating technology into public services is essential for enhancing efficiency and accessibility. Chatbots, in particular, have demonstrated considerable potential in legal services by streamlining interactions between the...
Navigating the aftermath of receiving a traffic citation can be daunting. The process is often complex and cumbersome, from figuring out payment options to understanding the impact on your driver’s license. However, with technological advancements, many courts now...
In the digital age, where efficiency and accessibility are key, court clerks’ offices are increasingly embracing a chatbot in court clerk’s offices to enhance operations and service delivery. Among these technologies, chatbots stand out for their ability...
Chief Magistrate Judge Cassandra Kirk shared the results of implementing Maggie, the ChatBot. Maggie was designed to improve customer service and enhance the court’s reach. Maggie achieved those goals in her first year of service. Maggie is available...
